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Customer Information Bulletin 435: December 2024 Welcome to the Landgate Customer Information Bulletin for December. As we wrap up 2024, we want to say thank you to all our customers and stakeholders for your support and contributions over the year. Your collaboration has been key to our success - and we're excited to continue our partnership and doing great things together in 2025. The topics covered in this bulletin include: · Change to Verification of Identity process for Self-Represented Parties; · Last chance for feedback on WA’s new strata education model; · Landgate December opening hours; and · Strata Annual Return results are now available. |
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Coming soon - Changes to Verification of Identity process for Self-Represented Parties Changes to the Verification of Identity process for Self-Represented Parties will occur in early 2025. Self-Represented Parties will still need to undertake face-to-face Verification of Identity with a participating Australia Post outlet under the Registrar and Commissioner of Titles’ Joint Practice for Verification of Identity. However, several other key changes will come into effect: · A Verification of Identity Statement will no longer be provided to the identified party. · The identified Self-Represented Party will need to complete a statutory declaration for each specified land transaction document they intend to lodge with Landgate for registration or noting. · Persons who can only satisfy Category 5 Identity Documents under the Verification of Identity Standard, will be unable to represent themselves in a land transaction. · The number of Australia Post participating outlets will be slightly reduced. Landgate continues to recommend all persons who intend to conduct a land transaction on the WA Land Titles Register obtain the services and advice of a qualified industry professional. Further information about this process change will be made available closer to the transition date. Bruce Roberts, Registrar of Titles Shane Nelson, Acting Commissioner of Titles |
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Last chance for feedback on WA’s new strata education model The State Government has worked closely with industry to propose a new and enhanced model for strata management education qualifications in Western Australia. It sets out a minimum qualification of a full Certificate IV in Strata Community Management and mandates experience requirements for all people working in a professional strata manager role, alongside other changes. Public consultation on the proposed model is open until 9 December 2024 on Landgate’s website, where a consultation draft of the Lands Regulations (Community and Strata Titles) Amendment Regulations (No. 2) 2024 is available to review. Strata managers will have a transitional period from the commencement of the new regulations (anticipated in 2025) to meet these new requirements. |
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Landgate December opening hours Landgate’s Customer Service and Land Titles staff will be available to serve you during the Christmas and New Year period. We are open Monday 23, Tuesday 24 and Friday 27 December and will be closed over the Christmas Day and Boxing Day public holidays. There is no change to our customer-facing operating hours, which are 8.30am – 4.30pm. Our team will be able to help you as below: · In person at Midland and Perth: As per normal, documents will not be accepted for lodgement outside customer-facing operating hours. · By webchat: Visit our website and click the ‘Chat now’ button to engage a customer service team member. · By phone: Call +61 (0) 8 9273 7373 to speak to one of our customer service team. All other Landgate services will be closed Monday, 23 December – Friday, 27 December 2024 inclusive, reopening on Monday, 30 December 2024. |
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2023 Strata Annual Return insights Thank you to the strata management industry for taking the time to complete your returns. Your contributions are invaluable in providing year on year insights into this growing and dynamic sector. The findings provide an overview and analysis of the data submitted received by the industry for the 2023 reporting period – 1 January 2023 to 31 December 2023. The below infographic provides topline insights into the 2023 results. We've also developed a short presentation which includes a more detailed interpretation of the full results. View the presentation on the Landgate website.
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Reminder: The submission period for the 2024 Annual Returns reporting period will open early January 2025. This is a mandatory requirement under the Strata Titles Act 1985 and all strata managers are required to submit their annual return by the deadline. Further information will be provided in the new year. |
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Have any questions on the information in the CIB? Feel free to reach out to customerservice@landgate.wa.gov.au for more info. |
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